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Shipping Policy

U.S. Domestic Shipping

City Racer LLC will utilize one of the following carriers for U.S. domestic shipping and shipping to U.S. territories:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS)
  • Federal Express (FedEx)

The choice of carrier will be at our discretion, depending on several factors: Rate, distance, weight, size and fragility of the item. 

Carrier transit times vary from 1 to 5 business days, depending on the customer's location. 

We ship to APO, FPO, or PO Boxes.

International Shipping

Shipping to non-U.S. addresses will primarily be via USPS Priority Mail International. Certain destinations, due to distance or reliability concerns, will only be shipped via USPS Priority Mail International Express, also known as EMS ("Expedited Mail Service"). EMS rates are more costly, which will be reflected in our shipping quotes for such destinations. 

Transit times for Priority Mail International is approximately 2 weeks. Transit times for EMS is approximately 1 to 1 1/2 week, depending on customs.

The Customer is responsible for all tariffs and duties.

Electric Power Steering

The electric Power Steering system will be shipped by DHL Express, and signature confirmation is required. Typical delivery time is 1 week from the time of order.

Tracking

Once your order is shipped you will receive an e-mail containing tracking information. Orders can also be tracked by going to the carrier's website (USPS.com, fedex.com, ups,com, or dhl-usa.com) and entering the tracking number.

Want Faster Shipping?

If you require more expedited service than the time frames given above, please send your request in writing to contact@cityracerllc.com. We will bill you for additional shipping cost and arrange for expedited shipping as appropriate.

Insurance

By default, all shipments are insured only up to the respective carrier's basic declared value coverage:

  • USPS First Class (for packages under 1 lb) is not insured.
  • USPS Priority has $50 coverage.
  • UPS shipments has $100 coverage.

Third party shipping insurance is available at checkout, which covers loss, damage, and theft. The customer has the ability to file a claim with 1 click. The claim will be paid by the third party insurance company, backed by Lloyd's of London.